Dear All, Once again a big 'thankyou' for the way you handled our recent purchase of our bedroom furniture. The care taken to ensure that we had all the advice we needed to make our selection and then the excellent work carried out by Jack & Paul at the final installation. What a pleasure to deal with a family firm who care.

Mr & Mrs Marfell

To all at AJ, I would first of all thank you for the attention and care when dealing with our enquiry regarding a new mattress, your knowledge and explanation on comfort level from a mattress was explained far better than from “specialised” bed suppliers, we subsequently purchased from you a new addition to your range of beds, the Salus viscool 1500, which was delivered and fitted to our existing bed with precision, the packing and old mattress removed efficiently. We have now been sleeping on this mattress for 2 weeks which has more than exceeded our expectations, it is so comfortable, and even though we are not yet in the summer, the cool effect compared to our old memory foam mattress is superb. We have previously purchased furniture from yourselves and will not hesitate to consider you as our first choice option in the future. We would like to wish you every success with your expanded showroom.

Mr and Mrs Bysouth

To Tim & Staff, We would like to say a very big "thank you" to you all for all the time and effort you put into getting our faulty furniture replaced. Once again thank you.

John & Margaret Nethercolt

We are so pleased with your service it is so friendly and efficient the mattress is great. We shall certainly recommend you to our friends. When we need new chairs you will be our first port of call hopefully soon.

Regards Mr and Mrs Pomphrey
To all the team at AJ Furniture, I have purchased many items from you in the past few years and would like to say a huge thankyou to you all. I can thoroughly recommend AJ Furniture to anyone, you give a great service to your customers right from the help and knowledge of your products right through to dleivery, setting up and aking away the old furniture. You do a great job that no other company gets close to! Thankyou and Regards.

Mr Humphries, Yate.

Dear Tim & Staff, I would just like to express my thanks & gratitude for all the kindness shown by you and all your staff. You took all the problems away & sorted everything out for me. A huge load off my shoulders. I shall be forever grateful. What wonderful staff.

Anne May, Yate.

Dear All, I wanted to write to thank you all for such wonderful service recently. I visited with some residents of communal flats in Thornbury and we were most impressed. Nothing was hurried, we were welcomed and encouraged to ask lots of questions - the reply was always 'yes'!! You were all helpful and friendly, nothing seemed to much trouble. The furniture was delivered, as promised and on time. It looks wonderful, is very comfortable and is much admired. I shall have no hesitation in making recommendations. Thank you all.

Mrs Lansdown, Guernsey

Hello Kate, I just wanted to thank you for your help in finding some lovely beds and mattresses for my little girls. We're really pleased with the bed frames you found and the mattresses are great. My children love their new beds.I was really impressed by the service you provided and having the beds delivered and assembled was fantastic. The beds are just what I was looking for. Thank you again, it's nice to know we have a friendly, reliable furniture shop we can use again and recommend to friends. All the best.


Kate, I would just like to say how great you all were to deal. I messed up and finished work later than I should have, fortunately I rang the delivery gentlemen immediately I finished and caught them outside my house. I only take three minutes to get home, they kindly waited for me. They did a lovely efficient job putting it all together and were polite and courteous to deal with. I am over the moon with my purchase and you would be my first port of call in future, I will certainly make sure any one I know checks your shop out too.Thank you.

Victoria, Winterbourne

Kate Tim and staff, Many thanks for all your help with our bedroom furniture, its lovely. You give brilliant customer service and we will highly recommend you!

Gill and Richard, Wotton

"Hi all at AJ Furniture, Just to say thank you very much for the  excellent customer service you provided  when I bought a double bed frame from you.  The service in your shop was great and your delivery and assembly of the bed was on time, done very quickly and the old bed was taken away.  Very impressed with the quality of the bed frame and price too. I came to you on recommendation and I will definitely be recommending you to others. Thanks very much." 

Kay, Yate

"All of you have been so kind and helpful to me with my various purchases. It’s been a real 'breath of fresh air' to discover a business where old fashioned customer care takes priority." 

Jean, Bristol

"Thank you for delivering the cushions and arm covers, which I picked up from my neighbour yesterday.

I should like to take this opportunity of thanking you for the excellent customer care I received; for the prompt delivery of the sofa, and for your friendly attention. I shall have pleasure in recommending you. And the sofa is very comfortable!"

W Gillman, Bristol

"Just to say thank you for taking the trouble to get me and sending me my chair covers. We really appreciate your generosity."

Judy, Bristol

"Dear Tim, Just a thank you for delivering the cupboard today. Paul was very helpful and I'm really pleased with it, it fits in perfectly."

Mrs DB, Yate.

"Just to say how thrilled we are with the bed purchased from yourselves and the fantastic service provided in setting up the new bed and the removal of the old one along with free delivery - we have purchased from you in the past and will be purchasing again shortly. We were sleeping on a mattress!! And you went the extra mile and got the bed for us before the agreed date not many companies around who provide that sort of service. Thanks again BRILL!"

Maggie and Alan Hussey

"Great service and advice on choosing our purchase. Many Thanks."

Mrs Cherry, Frampton Cotterell

"Thank you very much for your prompt service and efficiency in dealing with our new table."

Mr and Mrs Blake, Bristol

"Coffee Table - Thank you for my coffee table, fits in really well with my other furniture. Very pleased with the service"

Mrs Haywood, Fishponds.

"Just wanted to say how pleased we are with the new bed we bought from you a couple of weeks ago. It was delivered spot on time and was up and running in minutes. Thank you very much."


"Thank you for your great service when I came in and ordered a new mattress, it has been the best night's sleep I have had for a long time! Thank you very much".

Mrs Jones, Bristol

"Just to say that we are very happy with 3 piece suite - made to our specification and delivered in just 3 weeks - exactly as you said it would be. In fact we have been delighted with the service we have received, from our initial enquiry to delivery this afternoon. Everything has gone to plan, we have been dealt with pleasantly and properly throughout and we have no hesitation in both recommending your company and purchasing other goods from you. Many thanks."

N and T Cawsey, Chipping Sodbury

"I would like to thank you for the excellent service we received from you, this was far superior to any large company I have dealt with .We would have no problem in recommending you to anyone. Thanks for excellent service once again."

Mr & Mrs M Bailey, Bristol

"Just wanted to say we are delighted with the three items which you delivered to us today exactly as promised, you have all been very helpful and a mine of information about the products you stock. Excellent service - would not hesitate to recommend to anyone. Thanks to you all."

Sue and Roger, Bristol

"As I am sure you are aware we ordered the 'Madrid' mattress on Saturday via AJ Furniture as you suggested. We would like to thank you for all of your help and customer service and also that of your outlet AJ Furniture who were absolutely brilliant and again first class service up to now, I am confident that their service will continue until final delivery. We will without a doubt recommend AJ Furniture to anyone who will listen!! Keep up the good work."

Gail Jones and Roger Poole, Bristol

To All At AJ, My wife and i would like to say what a delight it was to visit your store, from the office staff to delivery of the bed all was "very professional". We would not hesitate to visit you again. 

Phil & Pat Burlinson

A.J furniture, To the lady who delivered my ottoman in the most atrocious weather on Christmas Eve, thank you so much. You really went "beyond the call of duty" and it was so appreciated. A big thank you again. A very satisfied customer.

B.Morris, Yate



  • We Are Open

    Open as usual 27/10/17

    Author: 26 October 2017 Read more



Dear All, I wanted to write to thank you all for such wonderful service recently. Nothing was hurried, we were welcomed and encouraged to ask lots of questions - the reply was always 'yes'!! You were all helpful and friendly, nothing seemed to much trouble. The furniture was delivered, as promised and on time. I shall have no hesitation in making recommendations. Thank you all. Mrs Lansdown, Guernsey VIEW MORE